Metrics that Drive Action & Results



This month’s Professional Development webinar was on the topic of Metrics that Drive Action & Results.

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Get the webinar

If you missed it you can download the recording.

Members of my professional development program can download this webinar for free.

This is a very useful webinar to download if you are managing any type of project or program and:

  • You need to see more urgency
  • Your are not sure if your strategy is good enough
  • If there is a gap between what you are measuring and the results you are seeing
  • You need measures that will motivate the right behaviors in your team
  • Want practical tools for managing project timelines more decisively
  • Need to keep your team motivated and focused on the right things

Here is what we talked about:

How to test your strategy

In this webinar I covered the most common mistake that organization make with regard to strategy.

If your strategy is not concrete enough to be measurable, you will never be able to create good metrics and ensure execution.

I talked about how to test your strategy for concreteness, and make sure that you refine it to be measurable in a practical way that drives action.

The right metrics are critical to forward progress

Organizations often measure things that are easy to measure instead of measuring things that will get them the outcome that they want.

For example “number of bugs fixed” is a measure of a detail that is easy to measure, where “% of happy customers who are willing to repurchase or recommend,” while harder to measure is a much more valuable measure.

In the webinar, we talked about the difference between measuring details, or steps in the process and measuring the actual outcome you need.

While outcomes are harder to measure, putting the effort in gives you the right result. You are measuring what you want to see.

We talked about how to change bad (detail measures) into good (control point) measures.

Timelines and Urgency

Many leaders lament that they do not see enough urgency in their organizations.

If you want to see more urgency, schedule it!

In this webinar I share how to structure timeline as both an operational and communication tool to create the urgency and progress that you need to see.

Working backwards from the outcome

Whenever there is a new long term initiative, it suffers from the fact that it will take a long time to do.

Humans are not great at staying focused for the long term. New initiatives often die shortly after the exciting kickoff, when the hard work needs to be done.

Also when your organization thinks you have a year to get something done, the thing does not feel urgent in the first weeks and months.

The problem with this way of thinking is that when people think they have year to do something, they don’t start. They work on more urgent stuff in the moment.

Each week, each month, people feel like they have plenty of time to get to the long term thing.

The problem with this way of working is that you end up at the 10 month point with 12 months of work still to do.

In the webinar I showed how working backwards from the endpoint will result in a much more concrete action plan that will create urgency and keep people focused on executing the longer term, strategic projects, even when short term pressures arise.

The webinar:

I put together this webinar to give leaders ideas and specific techniques for creating metrics and timelines that drive action — Metrics that create the necessary behaviors to implement long term initiatives, instead of letting them die after the exciting kickoff.

The webinar covered how to drive momentum, urgency and progress.

From this webinar you will learn:

  • The difference between good measures and bad measures
  • Outcome oriented thinking and metrics
  • The important difference between details and control points
  • How to keep your team focused and motivated for a long time

This webinar is loaded with valuable resources

This webinar will give you many ideas for how to keep your team motivated and on track, reduce execution risk, and ensure forward progress.

And it includes important worksheets and templates for how to define and track control points and how to communicate timelines in a clear and motivating way.

Members: Download this webinar for free.

Non Members: You can purchase this individual webinar or podcast (links below).

More, useful webinars for motivating your team:

As a member, just around this topic of metrics, execution and team performance you can get these other related webinars:

So if you are not yet a member, you might as well join and get them all for free!

Join Now
Join Now.

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USE CODE: METRICS
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Let me be your mentor

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Members of the Azzarello Group program for Professional Development basically get me as their mentor.

Every month you get new insights and tools in the form of these webinars, as well as the chance to call into a monthly members-only coaching hour where you can get direct personal coaching from me.

People tell me that membership gives them a totally new way of thinking about their career, getting promotions, solving difficult problems with bosses, peers, employees, and other annoying people, communicating better, being more influential, becoming a stronger leader, and enjoying their work more. I love to hear this, and I love to help!

If you join now, you’ll not only get this webinar, but all the other webinars in the Member Library.

AND you’ll get the opportunity to participate in monthly Coaching Hour conference calls with me.
Check out what we talk about.

AND as a member you’ll get to download your copy of the Career Year of action Guide (a $30 value) for free.

Membership to Azzarello Group is a great resource (and a steal at $179 for a whole year) to help you advance your career.

TODAY ONLY
USE CODE: METRICS
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Join Now
Join Now

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Purchase just this webinar ($19.99)
Purchase just this podcast ($9.99)

What do you think?

Join the conversation about this on my Facebook page Patty Azzarello Practical Business Advice for Humans.


About Patty
patty blog image crop

Patty Azzarello is an executive, best-selling author, speaker and CEO/Business Advisor. She became the youngest general manager at HP at the age of 33, ran a billion dollar software business at 35 and became a CEO for the first time at 38 (all without turning into a self-centered, miserable jerk)

You can find Patty at www.AzzarelloGroup.com, follow her on twitter or facebook

Creating High Employee Engagement



This month’s Professional Development webinar was on the topic of Creating High Employee Engagement.

Screen Shot 2017-03-06 at 4.41.50 PM

Get the webinar

If you missed it you can download the recording.

Members of my professional development program can download this webinar for free.

This is a very useful webinar to download if you want to:

  • Increase the energy, commitment and motivation in your team
  • Create a loyal community within your organization
  • Keep your team focused on executing your strategy
  • Create strong support for your initiatives within the organization
  • Get people to care personally about what is important to the business

Here is what we talked about:

Real Engagement is Personal

This is an important topic because so often executives want to create an “Engagement Program,” or they ask HR to solve an employee motivation issue.

A programatic approach will never have enough impact on genuine employee engagement because real engagement is always personal.

If someone is truly engaged it’s because they care personally. They have their own reason to be excited about what they are being asked to do.

The trick to meaningful employee engagement is to give individual people reasons to actually care personally.

The webinar:

I put together this webinar to give leaders ideas and specific techniques for creating genuine engagement and motivation in their teams.

What the webinar covered:

  • How to make engagement personal
  • How to make your employees feel like super-heroes
  • 4 things that truly create strong engagement
    1. The right kinds of top down communications
    2. Changing Communication into Conversation
    3. Decorating the Change
    4. Getting the crap out of the way

Making people feel like super-heroes

I got this feedback once from someone who used to work in my organization:

“Patty, when I worked for you, I was Superman”

Ever since then, I’ve thought that to be a pretty good measure of how I am doing as a leader.

What more could you want than for your people to feel like super-heroes? Powerful, capable, trusted, respected, and motivated to do big things.

Change your idea of communication to conversation

One of the main ideas that ran through the webinar and is fundamental to true engagement is Conversation.

Many leaders make the mistake of thinking that communicating their strategy is going to cause forward movement.

Just because you said what the strategy is, doesn’t mean that your organization will suddenly optimize itself to do the right things to implement it.

The only way to know that your strategy has taken hold is if you hear your organization talking about it among themselves without your involvement.

In the webinar, I shared many ideas for how to make lively bottoms-up and peer-wise communications happen more naturally.

When people are talking, they are engaged.

Get the crap out of the way

Annoying things often overlooked as not being huge problems, or just as being chronic, non-negotiable challenges in the environment, are very damaging to motivation and engagement.

As leaders we need to stay aware of the persistent, annoying stuff that gets in the way or our teams.

This can come in the form of negativity, uncertainty, unmade decisions, changing course too frequently, broken processes, too many bad meetings… The list is endless.

As leaders we need to be always vigilant about searching out chaos and obstacles and eliminating them from the environment.

Work is hard enough without letting unnecessary things fester that make it worse.

This webinar is loaded with valuable resources

This webinar will give you many ideas for creating the right kinds of communications and conversations, as well as how to make the changes you want to see more tangible motivation in your organization and environment.

And it includes worksheets and templates for creating conversations, decorating the change, employee led communications, and for listening and sharing information with key stakeholder groups.

Members: Download this webinar for free.

Non Members: You can purchase this individual webinar or podcast (links below).

More, useful webinars for motivating your team:

As a member, just around this topic of increasing engagement, you can also get these additional webinars for free on:

So if you are not yet a member, you might as well join and get them all for free!

Join Now
Join Now.

TODAY ONLY
USE CODE: ENGAGE
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Let me be your mentor

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Members of the Azzarello Group program for Professional Development basically get me as their mentor.

Every month you get new insights and tools in the form of these webinars, as well as the chance to call into a monthly members-only coaching hour where you can get direct personal coaching from me.

People tell me that membership gives them a totally new way of thinking about their career, getting promotions, solving difficult problems with bosses, peers, employees, and other annoying people, communicating better, being more influential, becoming a stronger leader, and enjoying their work more. I love to hear this, and I love to help!

If you join now, you’ll not only get this webinar, but all the other webinars in the Member Library.

AND you’ll get the opportunity to participate in monthly Coaching Hour conference calls with me.
Check out what we talk about.

AND as a member you’ll get to download your copy of the Career Year of action Guide (a $30 value) for free.

Membership to Azzarello Group is a great resource (and a steal at $179 for a whole year) to help you advance your career.

TODAY ONLY
USE CODE: ENGAGE
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Join Now
Join Now

high engagement

Purchase just this webinar ($19.99)
Purchase just this podcast ($9.99)

What do you think?

Join the conversation about this on my Facebook page Patty Azzarello Practical Business Advice for Humans.


About Patty
patty blog image crop

Patty Azzarello is an executive, best-selling author, speaker and CEO/Business Advisor. She became the youngest general manager at HP at the age of 33, ran a billion dollar software business at 35 and became a CEO for the first time at 38 (all without turning into a self-centered, miserable jerk)

You can find Patty at www.AzzarelloGroup.com, follow her on twitter or facebook

Leading Business Transformation



This month’s Professional Development webinar was on the topic of Leading Business Transformation.

Screen Shot 2016-11-21 at 12.39.19 PM

Get the webinar

If you missed it you can download the recording.

Members of my program for Professional Development can download this webinar for free.

Strategy without Execution = Talking

This is a very useful webinar to download if you want to:

  • Get a strategic initiative off the ground and make it stick
  • Get stronger engagement and motivation from your team
  • Keep important work on track despite urgent crises and demands
  • Make sure your team and strategy are tuned for success

Here is what we talked about:

Why organizations are reluctant to MOVE forward on something new

First and foremost, everyone is too busy! Doing something new, requires doing new things …and no one has time to add anything to their workload.

Other reasons strategies stall are:

People are skeptical: Here’s yet, another new strategy… we never follow through on these things, so I’ll just wait this one out
People are afraid: You are changing the thing that I have been earning a living at. That’s very troubling. What if I can’t do the new thing?
Passive Resistance: I don’t feel strongly enough to argue, but I’m not really on board. I’ll just keep doing what I’m doing

Without breaking this cycle, your strategy will be stalled from the beginning.

I talked about strategies for counteracting these very common issues, which many leaders just accept as an unchangeable part of the environment.

If you don’t address these things. You don’t move.

The MOVE Model for successful execution

I used this webinar to officially introduce my upcoming book MOVE and to give you some tools right away to start using the model to execute on your initiative or strategy more decisively.

Here’s the model:

M = The Middle
O = Organization
V = Valor
E = Everyone

M = The Middle

The Middle is the longest and most difficult part of any business transformation process. Kicking off the strategy and defining the end outcomes are the easy and exciting parts. The Middle is where all the hard work (and basically everything) needs to get done!

I talked about ways of charting a safe and clear course through the long Middle so that your team can stay on track and feel confident along the way.

Structuring the Middle in a clear and accountable way is critically important at any level in any organization. I use this approach even for myself when I have long term project to complete personally.

O = Organization

There is no effective antidote for the wrong team. As a leader you need to make an honest assessment of your team. The challenge arises because when you first start to do something new, you are starting with the same people.

I talked about how to make sure your team is fit for the task at hand, and how the job of a leader is to build the team you need, not to merely make do with the team you have.

V = Valor

Leading is hard. If it feels hard you are probably doing it right! As leaders we need to have Valor, the courage, patience and stamina, to stick with the change and support it through the long Middle.

There will be many pressures, obstacles, short term crises which will come up throughout the Middle.

I talked about how to manage the seemingly impossible situation of dealing with the urgent demands that constantly come up and threaten to pull you off course. You must protect the new work with your life!

E = Everyone

You can lead a transformation from the top, but you can’t DO a transformation from the top.

Real transformation requires that you engage Everyone in the organization.

I talked about how you need to change the way you think about communicating to be creating conversations instead of merely broadcasting from the top.

You’ll know your strategy is sticking only when people are talking about it among themselves without your involvement.

Want help at your company?

This MOVE model is the core of my corporate work to help organizations implement and execute their strategies. If you’d like to talk about your business or learn about a Strategy into Action session, or training programs for your leaders and managers, give me a call. I’d love to talk to you about it.

Get the Webinar…and More!

To get some help with this and learn the specific ideas and techniques that we talked about, download the webinar: Leading Business Transformation, now.

Members: Download the webinar for free.
Non Members: You can purchase this individual webinar or podcast (links below).

There are some other really useful webinars in the Member Library related to this topic.

Members get these additional webinars for free:

So if you are not yet a member, you might as well join and get them all for free!

Join Now
Join Now.

TODAY ONLY
USE CODE: MOVE
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Let me be your mentor

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Members of the Azzarello Group program for Professional Development basically get me as their mentor.

Every month you get new insights and tools in the form of these webinars, as well as the chance to call into a monthly members-only coaching hour where you can get direct personal coaching from me.

People tell me that membership gives them a totally new way of thinking about their career, getting promotions, solving difficult problems with bosses, peers, employees, and other annoying people, communicating better, being more influential, becoming a stronger leader, and enjoying their work more. I love to hear this, and I love to help!

If you join now, you’ll not only get this webinar, but all the other webinars in the Member Library.

AND you’ll get the opportunity to participate in monthly Coaching Hour conference calls with me.
Check out what we talk about.

AND as a member you’ll get to download your copy of the Career Year of action Guide (a $30 value) for free.

Membership to Azzarello Group is a great resource (and a steal at $179 for a whole year) to help you advance your career.

TODAY ONLY
USE CODE: MOVE
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Join Now
Join Now

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Purchase just this webinar ($19.99)
Purchase just this podcast ($9.99)

Read MOVE

I’m really excited to share all the tools I put in my upcoming book MOVE to help you get your team to execute your strategy or implement your key initiatives more decisively — Including ideas to build sponsorship along with building your own confidence and courage.

MOVE will be available in February, but you can download a free preview now.
Click to download
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What do you think?

Join the conversation about this on my facebook page.

Who else would like to see this?

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About Patty
patty blog image crop

Patty Azzarello is an executive, best-selling author, speaker and CEO/Business Advisor. She became the youngest general manager at HP at the age of 33, ran a billion dollar software business at 35 and became a CEO for the first time at 38 (all without turning into a self-centered, miserable jerk)

You can find Patty at www.AzzarelloGroup.com, follow her on twitter or facebook

Delegating for High Performance



This month’s Professional Development webinar was on the topic of Delegating for High Performance.

Delegating for High Perf

Get the webinar

If you missed it you can download the recording.

Members of my FORWARD program for Professional Development can download this webinar for free.
Join now and get this webinar and all the webinars for free!

Delegating is not just about assigning work, it’s about building value in your organization

This is a very useful webinar to download if you want to:

  • Be able to delegate more of your work so you can be more strategic
  • Delegate with higher confidence and reduce risk of failure
  • Develop people, but feel like you don’t have time to teach them
  • Learn the most effective techniques for delegating

Here is what we talked about:

Why delegating is hard

Delegating is hard because when you feel like you are more capable than the person you are delegating to, it just seems easier (and faster) to do it yourself.

In reality it will always be faster to do it yourself in the moment, than it will be to teach someone else.

But…

If it takes you 10 hours to teach someone something that you spend 4 hours a week on (while in the first week that’s more than twice as much time), if you delegate it effectively, forever after you get 4 hours a week back to personally work on higher value stuff.

That is what creating value is about.

Managing Risk without Jumping In

Another reason why delegating is hard is that you are afraid it will all go horribly wrong!

We all must resist the temptation to jump in or fix everything personally to avert problems.

I like to think of this as teaching a kid to ride a bike by running along side and then never letting go!

In the webinar described ways to not only to reduce the risk of failure but to put the responsibility and the motivation to learn solely on the person doing the new task. They will quickly learn to ride by themselves!

It’s a skill all effective managers share — Delegate, but do it in a way that you manage the risk and support the person without micro-managing.

Download the webinar to learn more about how to do this.

The goal: Everyone Steps Up!

It’s important to remember that every time you delegate well, and someone learns, you have increased the capacity of your organization. This is part of the job of every manager.

There is an important link between delegating and building capacity.

If you keep jumping down to cover for work that is not good enough, you are adding much less value by working at a lower level, than if you are delegating in a what that is pulling everyone up.

Delegating and Teaching

In the webinar I gave specific example and techniques for how to make sure that learning always happens when you are delegating.

Once you connect the idea of delegating and teaching, it becomes much easier to delegate with confidence, and keep ownership of a successful outcome without doing and checking all the work yourself along the way.

Want some help?

To get some help with this and learn the specific ideas and techniques that we talked about, download the webinar: Delegating for High Performance, now.

Members: Download the webinar for free.
Non Members: You can purchase this individual webinar or podcast (links below).

There are some other really useful webinars in the Member Library related to this topic.

Members get these additional webinars for free:

So if you are not yet a member, you might as well join and get them all for free!

Join Now
Join Now.

TODAY ONLY
USE CODE: DELEGATE
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Let me be your mentor

thumbnail.ashx

Members of the Azzarello Group program for Professional Development basically get me as their mentor.

Every month you get new insights and tools in the form of these webinars, as well as the chance to call into a monthly members-only coaching hour where you can get direct personal coaching from me.

People tell me that membership gives them a totally new way of thinking about their career, getting promotions, solving difficult problems with bosses, peers, employees, and other annoying people, communicating better, being more influential, becoming a stronger leader, and enjoying their work more. I love to hear this, and I love to help!

If you join now, you’ll not only get this webinar, but all the other webinars in the Member Library.

AND you’ll get the opportunity to participate in monthly Coaching Hour conference calls with me.
Check out what we talk about.

AND as a member you’ll get to download your copy of the Career Year of action Guide (a $30 value) for free.

Membership to Azzarello Group is a great resource (and a steal at $179 for a whole year) to help you advance your career.

TODAY ONLY
USE CODE: DELEGATE
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Join Now
Join Now.


Other Options:

Purchase just this webinar ($19.99)

delegating

Purchase just this podcast ($9.99)


ABOUT PATTY:

patty blog image
Patty Azzarello is an executive, best-selling author, speaker and CEO/Business Advisor.
She became the youngest general manager at HP at the age of 33, ran a billion dollar software business at 35 and became a CEO for the first time at 38 (all without turning into a self-centered, miserable jerk)

You can find Patty at www.AzzarelloGroup.com, follow her on twitter or Facebook, or read her book RISE…3 Practical Steps for Advancing Your Career, Standing Out as a Leader, AND Liking Your Life.

Rise_CVR_3D_300

Free eBook Download

Ruthless Priorities and Effectiveness



This month’s Professional Development webinar was on the topic of Ruthless Priorities and Effectivnessk.

Screen Shot 2016-09-26 at 1.37.26 PM

Get the webinar

If you missed it you can download the recording.

Members of my FORWARD program for Professional Development can download this webinar for free.
Join now and get this webinar and all the webinars for free!

TODAY ONLY!
JOIN NOW AND USE CODE: RUTHLESS
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Get more important stuff done and feel more sane!

This is a useful webinar to download if you:

  • Have an unrealistic workload and need a better way to deal with it
  • Need to find a way to choose the right work when everything is a top priority
  • Have trouble saying NO and tend to try do everything that is asked
  • Need to push back on your boss, but still build your credibility
  • Not feel like you are letting others down when you focus on important work

Here is what we talked about:

Ruthless Priorities

No one is helping you: Defining and sticking to Ruthless Priorities is one of the most important and hardest things we are asked to do as business leaders. It also sets the most successful business leaders apart. But it’s not easy because not only will no one help you do this, most people will fight you, and want you to keep doing everything.

What’s really most important? We talked about how to choose what is truly most important (compared to everything that is important), and how to negotiate a doable workload with your boss and your peers.

Credibility

It’s important to maintain, if to not actually build, your credibility by the work you choose to do and finish. Getting a reputation for getting important things done builds your credibility.

I shared techniques for having the right conversations with your boss and peers to build your credibility and achieve a realistic workload — and actually finish the most important things — And feel more sane in the process.

How to Say NO to your Boss (and be OK):

When you feel like you can’t get everything done that your boss is asking, it feels scary and you might feel guilty, or at risk. We talked about how to turn this around and use Ruthless Priorities to work with your boss on defining and staging the most important work to be done first, so you come out strong and focused.

Trying to do everything and failing is not success. Getting the most important stuff done is success.

Communicating:

It’s not just your boss that wants you do stuff. Lot’s of other people make demands on your time too. The guilt comes in when you feel like you are letting people down. We covered techniques for pushing back, but eliminating the let-down.

It’s important to never just drop requests in silence. Prepare a communication plan to describe your priorities and why they matter. Keeping a list of all requests, with noted Ruthless Priorities vs. everything else is a wonderful communication tool to build credibility too.

Achieve a Realistic Workload

It’s important to examine your workload and do an assessment of what is realistic. You’ll never get it all done, so you need a plan for dealing with the work and eliminating the worry.

I shared techniques and also included worksheets and templates in this webinar to prepare conversations and negotiations about your Ruthless Priorities that will build your credibly and cause people to back off and give you some breathing room.

Saying yes to everything, and trying to do everything is actually a lazier way of working than setting Ruthless Priorities and sticking to them.

It’s hard to do the strategic thinking, negotiating, communicating — and to have the guts to set and stick to Ruthless Priorities. That’s why it sets the strongest leaders apart.

Want some help?

To get some help with this and learn the specific ideas and techniques that we talked about, download the webinar: Ruthless Priorities and Effectiveness, now.

Members: Download the webinar for free.
Non Members: You can purchase this individual webinar or podcast (links below).

There are some other really useful webinars in the Member Library related to this topic.

Members get these additional webinars for free:

So if you are not yet a member, you might as well join and get them all for free!

Let me be your mentor

thumbnail.ashx

Members of the Azzarello Group FORWARD program basically get me as their mentor.

Every month you get new insights and tools in the form of these webinars, as well as the chance to call into a monthly members-only coaching hour where you can get direct personal coaching from me.

People tell me that membership gives them a totally new way of thinking about their career, getting promotions, solving difficult problems with bosses, peers, employees, and other annoying people, communicating better, being more influential, becoming a stronger leader, and enjoying their work more. I love to hear this, and I love to help!

If you join now, you’ll not only get this webinar, but all the other webinars in the Member Library.

AND you’ll get the opportunity to participate in monthly Coaching Hour conference calls with me.
Check out what we talk about.

AND as a member you’ll get to download your copy of the Career Year of action Guide (a $30 value) for free.

Membership to my FORWARD program for professional development is a great resource (and a steal at $179 for a whole year) to help you advance your career.

Join Now
Join Now.

TODAY ONLY
USE CODE: RUTHLESS
AT CHECKOUT TO SAVE $30 ON YOUR MEMBERSHIP

Other Options:

Purchase just this webinar ($19.99)

ruthless

Purchase just this podcast ($9.99)


ABOUT PATTY:

patty blog image
Patty Azzarello is an executive, best-selling author, speaker and CEO/Business Advisor.
She became the youngest general manager at HP at the age of 33, ran a billion dollar software business at 35 and became a CEO for the first time at 38 (all without turning into a self-centered, miserable jerk)

You can find Patty at www.AzzarelloGroup.com, follow her on twitter or Facebook, or read her book RISE…3 Practical Steps for Advancing Your Career, Standing Out as a Leader, AND Liking Your Life.

Rise_CVR_3D_300

Free eBook Download