Social Media ROI for Business (and Careers)


This month’s webinar was on the topic of Social Media ROI. If you missed it, you can download the recording. In this webinar I the opportunity to interview Erik Qualman, who is has a remarkable background. Erik Qualman (Equalman online) is an MBA Professor at the Hult International Business School. For the past 16 years he has helped grow the digital capabilities of many companies including Cadillac, EarthLink, EF Education, Yahoo, Travelzoo and AT&T. He is a columnist for ClickZ, and he owns the social media blog - and is a best selling author. I had the chance to talk with Erik about the role that social media plays in growing business and customer Continue Reading

Imagined power vs. Real power and respect

real or imagined power

People often ask me if it was hard for me to go from running really large organizations to having my own (implied — “much smaller”) company. This was never an issue for me because I always maintained a psychological distance between the power of my role, (managing a $1B+ global business, multi-hundred-milion dollar budget, and [...]

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Is your team missing deadlines?


When nothing happens… The reason why so many organizations have so much trouble doing what they intend to do, on time, is because when they fail to meet a deadline, nothing happens. The dates come and go and no one talks about it. And then there is no new focused deadline established because no one [...]

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Negotiating Priorities & Conflicts

Negotiating Priorities

This month’s webinar was on the topic of Negotiating Priorities & Conflicts. If you missed it, you can download the recording below. This is a very useful webinar to download if: You feel like you have an impossible workload Your team has been downsized and your workload has been upsized! You are serving multiple masters [...]

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Is my job easier in a parallel universe?


Mission Impossible Sometimes executive jobs just feel ugly and impossible. I can remember feeling at various points in my career, that the mission just didn’t make sense, or that it was unsupported. I felt like I was out on a limb owning all of the risk, and with not enough resources to succeed. Or I [...]

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